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Anonymous Insights, Inc. named Top 20 Mystery Shopping Company

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Anonymous Insights, Inc., BBB Business Review



















The journey includes all points of contact, or touchpoints, that the customer has with your brand from the time they start thinking about their want or need for your product until the time when, if you're doing everything right, they become an advocate for your brand.


EVERY TOUCHPOINT IS A SOURCE FOR

MEASURING AND IMPROVING

It's up to you to make sure the journey is a pleasant and easy one.

Anonymous Insights

 can help you:

  • Map your customer journey
  • Identify customer touchpoints at each phase of the journey
  • Coordinate and integrate your touchpoints to optimize the customer experience
  • Design and implement a plan to create brand advocates



Mystery Shopping Services


When it comes to customer service don't settle for good.  

GO.  FOR.  GREAT.



As you peruse our website, look for these real-life stories of exceptional customer service




FREE ON SITE OR PHONE SHOP *




​​* Some restrictions apply

Anonymous Insights, Inc.

P.O. Box 1548

Dublin, OH  43017


Office:  614.761.0939
Fax:  800.486.9210
Email:  ContactUs@a-insights.com

​Twitter:  @AnonInsightsInc



Benchmarking


Do you know what your competition is doing?  What you don't know can hurt you.  Benchmarking could make the difference between getting ahead or getting left behind.


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Audits


Are your products located in the correct position on the shelf?  Are any of your items out of stock.  These and other issues could be causing you to lose revenue.


AI All Stars



















  


​​YOUR CUSTOMER'S EXPERIENCE IS NO LONGER JUST ABOUT MAKING A PURCHASE   

IT'S ABOUT THE JOURNEY

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Voice of Customer Programs


Your customers are talking.  Are you listening?  Do you know what they are saying about your brand?


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